Operations center

Centrale Operativa - Applicazioni Wikom

In the surveillance sector, our Operations Center solutions satisfy numerous needs for remote surveillance, televigilance, emergency response and technical maintenance services.

Our products offer specific solutions:

Lizzy è il prodotto di Wikom per il monitoraggio degli allarmi nella centrale operativa

it is designed for
alarm
monitoring

Martin è il prodotto di Wikom per la gestione dei flussi video

it is the solution
for video stream
management

Molly è il prodotto di Wikom per gestire le mappe grafiche interattive

manages
interactive
graphic maps

Lizzy

the alarm monitoring system

Lizzy is an innovative Alarm Monitoring System product because it integrates the centralization of alarms with ERP management platforms.

Lizzy allows two-way dialogue between Italian and international technological systems.

Interconnection is guaranteed with both the most innovative and technological systems and with the most obsolete systems. This is possible thanks to the most diverse vectors and by means of standard, compatible and proprietary protocols.

Lizzy's 12 characteristics

supported by the Supervision for proprietary peripheral equipment, installed on loan at the end customer.

supported by the Supervision for proprietary peripheral equipment, installed on loan at the end customer.

of protocols, vectors and brands.

of protocols, vectors and brands.

of the single multi-carrier, multi-protocol and multi-brand management system.

of the single multi-carrier, multi-protocol and multi-brand management system.

of the system that allows you to adapt to various needs, also in relation to the increase in the number of connections, information flows, integrated brands.

of the system that allows you to adapt to various needs, also in relation to the increase in the number of connections, information flows, integrated brands.

of the entire ecosystem which allows you to choose whether to use the solutions in integrated or stand alone mode.

of the entire ecosystem which allows you to choose whether to use the solutions in integrated or stand alone mode.

through access control lists that allow read-only, write, modify or delete access to the various areas available.

through access control lists that allow read-only, write, modify or delete access to the various areas available.

of the system that adapts to the different needs of the operations rooms and to the managed and coordinated services, thanks also to the integration with EasyPlan Tech (TAG).

of the system that adapts to the different needs of the operations rooms and to the managed and coordinated services, thanks also to the integration with EasyPlan Tech (TAG).

related to protected communication protocols, control of interfaces, concentrators and end points.

related to protected communication protocols, control of interfaces, concentrators and end points.

of tools and intuitive functions such as shortcut keys, large display of useful information, etc.

of tools and intuitive functions such as shortcut keys, large display of useful information, etc.

which is developed through video verification of the event, the management of IP cameras as alarm zones, and the correlated visualization of the pre and post-event video flow.

which is developed through video verification of the event, the management of IP cameras as alarm zones, and the correlated visualization of the pre and post-event video flow.

in the field (for example, armed surveillance patrols, technical support, fire surveillance teams), for emergency operational and inspection services. Bidirectional real-time synchronization is guaranteed thanks to the support of administrative management solutions, allowing you to have everything under control. With Lizzy you detect the patrols closest to the place involved in the event and you can assign them to manage the event itself, thanks to the dialogue with the specific apps.

in the field (for example, armed surveillance patrols, technical support, fire surveillance teams), for emergency operational and inspection services. Bidirectional real-time synchronization is guaranteed thanks to the support of administrative management solutions, allowing you to have everything under control. With Lizzy you detect the patrols closest to the place involved in the event and you can assign them to manage the event itself, thanks to the dialogue with the specific apps.

called Wikloud for the exchange of information with the APP dedicated to the end customer. With Wikloud it is possible to control security systems and manage the two-way communication of information, including the SOS alarm and false positive.

called Wikloud for the exchange of information with the APP dedicated to the end customer. With Wikloud it is possible to control security systems and manage the two-way communication of information, including the SOS alarm and false positive.

supported by the Supervision for proprietary peripheral equipment, installed on loan at the end customer.

supported by the Supervision for proprietary peripheral equipment, installed on loan at the end customer.

of protocols, vectors and brands.

of protocols, vectors and brands.

of the single multi-carrier, multi-protocol and multi-brand management system.

of the single multi-carrier, multi-protocol and multi-brand management system.

of the system that allows you to adapt to various needs, also in relation to the increase in the number of connections, information flows, integrated brands.

of the system that allows you to adapt to various needs, also in relation to the increase in the number of connections, information flows, integrated brands.

of the entire ecosystem which allows you to choose whether to use the solutions in integrated or stand alone mode.

of the entire ecosystem which allows you to choose whether to use the solutions in integrated or stand alone mode.

through access control lists that allow read-only, write, modify or delete access to the various areas available.

through access control lists that allow read-only, write, modify or delete access to the various areas available.

of the system that adapts to the different needs of the operations rooms and to the managed and coordinated services, thanks also to the integration with EasyPlan Tech (TAG).

of the system that adapts to the different needs of the operations rooms and to the managed and coordinated services, thanks also to the integration with EasyPlan Tech (TAG).

related to protected communication protocols, control of interfaces, concentrators and end points.

related to protected communication protocols, control of interfaces, concentrators and end points.

of tools and intuitive functions such as shortcut keys, large display of useful information, etc.

of tools and intuitive functions such as shortcut keys, large display of useful information, etc.

which is developed through video verification of the event, the management of IP cameras as alarm zones, and the correlated visualization of the pre and post-event video flow.

which is developed through video verification of the event, the management of IP cameras as alarm zones, and the correlated visualization of the pre and post-event video flow.

in the field (for example, armed surveillance patrols, technical support, fire surveillance teams), for emergency operational and inspection services. Bidirectional real-time synchronization is guaranteed thanks to the support of administrative management solutions, allowing you to have everything under control. With Lizzy you detect the patrols closest to the place involved in the event and you can assign them to manage the event itself, thanks to the dialogue with the specific apps.

in the field (for example, armed surveillance patrols, technical support, fire surveillance teams), for emergency operational and inspection services. Bidirectional real-time synchronization is guaranteed thanks to the support of administrative management solutions, allowing you to have everything under control. With Lizzy you detect the patrols closest to the place involved in the event and you can assign them to manage the event itself, thanks to the dialogue with the specific apps.

called Wikloud for the exchange of information with the APP dedicated to the end customer. With Wikloud it is possible to control security systems and manage the two-way communication of information, including the SOS alarm and false positive.

called Wikloud for the exchange of information with the APP dedicated to the end customer. With Wikloud it is possible to control security systems and manage the two-way communication of information, including the SOS alarm and false positive.

System
Certifications
and Conformity:

The system meets the requirements expressed in Ministerial Decree 269:2010 and subsequent amendments and additions, for example Ministerial Decree 56:2015, and complies with the CEI UNI EN 50518:2020 standard.
Wikom’s information security management system complies with the ISO/IEC 27001 standard.

System Certifications and Conformity:

The system meets the requirements expressed in Ministerial Decree 269:2010 and subsequent amendments and additions, for example Ministerial Decree 56:2015, and complies with the CEI UNI EN 50518:2020 standard.
Wikom’s information security management system complies with the ISO/IEC 27001 standard.

Our products for the operations centre:
Lizzy, Martin and Molly

Lizzy‘s capacity for expression is amplified if working in tandem with Martin for the management of video flows and with Molly for the management of interactive graphic maps.

Lizzy, thanks to its interaction with Martin, offers the programming of multiple simultaneous video inspections with automatic opening of the cameras. This is possible thanks to the association of the video recorders and cameras involved, the video verification of the event, the pre and post event playback, the live video of the cameras associated with the zones involved in the alarm and so on.

Lizzy lavora in tandem con Martin e Molly per la Centrale Operativa

Lizzy‘s capacity for expression is amplified if working in tandem with Martin for the management of video flows and with Molly for the management of interactive graphic maps.

Lizzy lavora in tandem con Martin e Molly per la Centrale Operativa

Lizzy, thanks to its interaction with Martin, offers the programming of multiple simultaneous video inspections with automatic opening of the cameras. This is possible thanks to the association of the video recorders and cameras involved, the video verification of the event, the pre and post event playback, the live video of the cameras associated with the zones involved in the alarm and so on.

Contact us to speak with a consultant

Martin

the system for video management in the operations centre

Martin is the video management system and provides many quick and simple to use functions to meet the needs of the various televigilance services.

The 10 characteristics of Martin:

relating to the cameras involved (association of xVR and cameras to the areas and zones of the alarm system).

relating to the cameras involved (association of xVR and cameras to the areas and zones of the alarm system).

and multiple certified management of video patrols.

and multiple certified management of video patrols.

within the AMS Lizzy system.

within the AMS Lizzy system.

Management of customized layouts and videowalls
PTZ command management
Video recorder input and output management
Direct connections also via cloud
Management of RTSP and ONVIF standard protocols
Multi brand and multi protocol connection

xVR, channels, inputs and outputs, information already entered in the channel configuration.

xVR, channels, inputs and outputs, information already entered in the channel configuration.

relating to the cameras involved (association of xVR and cameras to the areas and zones of the alarm system).

relating to the cameras involved (association of xVR and cameras to the areas and zones of the alarm system).

and multiple certified management of video patrols.

and multiple certified management of video patrols.

within the AMS Lizzy system.

within the AMS Lizzy system.

Management of customized layouts and videowalls
PTZ command management
Video recorder input and output management
Direct connections also via cloud
Management of RTSP and ONVIF standard protocols
Multi brand and multi protocol connection

xVR, channels, inputs and outputs, information already entered in the channel configuration.

xVR, channels, inputs and outputs, information already entered in the channel configuration.

Molly

the system for management of interactive maps in the operations center

With Molly you manage hierarchical information structures for the creation of locations and general and floor plans.

Molly allows the configuration of interactive graphic elements such as anti-intrusion, fire, anti-flooding, gas sensors, cameras for real-time on demand streaming and allows also the creation of sensitive areas to identify rooms and zones in a structured and quick way.

Being integrated with the event manager (Lizzy), it can highlight the alarmed sensors and the area involved for immediate identification of the location.

Contact us for further information